---
title: "Self-help Appointment Booking Assistant - JHB Software References"
description: "Digital booking assistant with topic-based appointment selection, individual coach management, and automatic notification."
---

![A screenshot of an online booking page with available time slots for appointments with Jens Becker on March 1st and 2nd, displayed on a computer browser.](https://nbg1.your-objectstorage.com/jhb-software/nestwaerme-blickwechsel.png)

\\ Customer(s)

[nestwärme e.V.](https://www.nestwaerme.org/)

\\ Period

Q1/2021

\\ Tags

\\ Web-App

The non-profit organization [nestwärme e.V.](https://www.nestwaerme.org/) supports people in challenging life situations with the project **‘Blickwechsel’** – through emotional support, coaching, and help for self-help. The offer is discreet, individual, and topic-specific – supervised by a network of experienced coaches.

To make appointment scheduling as easy and accessible as possible for those seeking advice, a **digital booking assistant** was developed. This takes users step by step to the appropriate appointment selection – based on the chosen topic, their own time availability, and the respective coaching offering.

**Overview of functions:**

-   **Topic-based appointment selection:** Users receive suitable appointments based on their concerns
-   **Availability management for coaches:** Coaches maintain their available time slots via a dedicated input mask
-   **Notification system:** When a coaching session is booked, the responsible coach is automatically informed

The technical implementation took place in early 2021 using the web framework [**Django**](https://www.djangoproject.com/), in close cooperation with [**Nils Lauterbach**](https://nils-lauterbach.de/), who has been conceptually accompanying the project.  
  
The booking assistant was used successfully from 2021 to 2026.